Reporting and Support

Use this page to report a post, ask for help with a payment or introduction, or request a follow up from the team. Every message is read by a person.

What we can help with


  • Report a post or member

    Fake photos, requests for money, harassment or anything that breaks our standards.


  • Payment help

    An unconfirmed or duplicate payment, or a refund request under our policy.


  • Introduction follow up

    The member has not replied, or you need help after your introduction.


  • General questions

    Anything about registering or how the service works.

Support form

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For urgent help call or message 0739 254 302. If you are in danger, call the police on 999 or 112 first.

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